Terms & conditions

General conditions of sale

Article 1 – Scope

These general conditions of sale apply, under the distance selling service company (COMOSYSTEMS) to all sales made through the website : https://biohacking.comosystems.com/

We may modify these terms and conditions at any time, subject to modifications appearing on our site.

Article 2 – Price

2.1 All prices are quoted in Euros and include applicable local sales taxes, excluding the costs of processing and shipping.

2.2 All orders, whatever their origin, are payable in Euros.

2.3 COMOSYSTEMS S.L  reserves the right to modify its prices at any time but the products will be billed based on rates in effect at the time the order is registered subject to availability. Information on prices and product availability are subject to change and are indicative only.

Article 3 – Order

We undertake to accept your order in these terms and conditions of sale.

You can place orders on Comosystems’s Internet commercial site dedicated to the biohackers at : https://biohacking.comosystems.com/

more specifically at the online shop.

For more information, please call Mr Michel Aerts  Tel : +33 608 61 73 65

Or Email to the managing director: michelaerts@comosystems.com

For General Information:

CEO Dr René Messagier, general director: Tel: +33 630 80 81 07

or Email to: directeurgeneral@comosystems.com

Your order will be shipped upon receipt of your payment in an average delay of not more than five working days (average 2 days) since for the USA we use our fullfilment service company. In cases of force majeure or out of stock, not allowing delivery of the order, the customer will be fully reimboursed.

Your invoice including taxes and fees will be sent to you by e-mail 

Article 4 – Validation

When you click the “Order” button after the order process, you accept it as well as all of these Conditions of Sale, fully and without reservation.

The data recorded by COMOSYSTEMS constitute proof of all orders placed between COMOSYSTEMS and its customers.

The data recorded by the payment system constitutes proof of financial transactions.

Article 5 – Availability

Our product offerings and prices are valid until they are visible on the site, within the limits of available stocks.

Article 6 – Delivery

The products are delivered to the delivery address you specified during the ordering process. The delivery includes the time of preparation of the package and the delivery time.

Article 7 – Shipping

The charges include a contribution to the costs of preparing, packaging and processing, + postage costs. They are fixed.

Article 8 – Payment

You have different payment methods:

Online payment: Select one of the payment methods offered on the site:

Visa or Mastercard by Braintree

or Paypal by Paypal Business

Our transactions are conducted in a secure environment. See below Article10.

Article 9 – Retention of title

The products remain the property of the Company until full payment, if any, plus interest. This provision does not prevent the transfer of the customer risk of loss or damage from the time the goods leave our premises.

Article 10 – Security

To avoid any possible misuse of your credit card, COMOSYSTEMS uses a secure payment system SSL standards, with the safest and most currently popular encryption protocol.

Credit card details are encrypted and routed directly to our paying agency without going through our site.

COMOSYSTEMS SL never receives banking authorizations. It is directly managed by the bank.

COMOSYSTEMS SL does not store any credit card information.

Article 11 – Satisfied, Exchanged or Refunded

Articles provided by COMOSYSTEMS are new and guaranteed against defects.

You have a period of 10 working days of receipt of the ordered product for return. If the product does not suit your requirements, fees and the actual sending back are your responsibility, as well as a € 10 processing fees.

The returns must be made in their original packaging to the following address:

“RETURNS Comosystems”

Mr Luis JOLY

DCM Precision

Zone Industrielle

70190 VORAY sur l’ OGNON


Tel: +33 3 81 56 96 01

Fax: +33 3 81 56 96 10

Mail address :  l.joly@dcmprecision.com

Internet Site: www.dcmprecision.com

In case of refund, we ensure that it is made by bank transfer in less than or equal to 4 weeks from the date of receipt of the returned package delay.

No sending in against-refunding will be accepted, whatever the reason.

Article 12 – Liability

The products comply with Spanish law. COMOSYSTEMS cannot be held responsible in case of force majeure, disruption or total or partial strike of postal services and means of transport and / or communications, flood, fire strike.

Article 13 – Applicable law – Disputes

This contract is subject to Spanish law and is written in Spanish. In case of dispute, the Tribunal Alicante (Spain) is able to decide.

Article 14 – Personal information

Please read our Privacy Policy here: https://biohacking.comosystems.com/policy/

Article 15 – Company identification

The registered office is based at the address below:


NIF: ESB53664157

VAT N°: ESB53664157